1361 S. De Anza Blvd., Cupertino, CA 95014    408-252-3347    Store Hours: 9 AM to 5 PM Daily

Yamagami’s Return Policy

REFUND POLICY
All returns require original receipt.
All returns require purchaser’s name, address and phone number.
All saleable plant material may be returned within 30 days in the original container.
All gift items and non-plant materials may be returned for exchange, credit or refund
within 30 days. All items must be returned in saleable condition with original packaging.
All clearance/discounted items are deemed final sale and no returns will be accepted.

If paid with credit card:
We will credit the purchase amount to your original credit card.

If paid with a check:
We will issue a refund check from our office within 14 business days.

If paid with cash:
Refunds up to $50 will be given in cash. If over $50 we will mail a refund check within
14 business days.

PLANT GUARANTEE (store credit for value of original purchase will be issued):
All returns require original receipt.
All returns require purchaser’s name address and phone number.

Please note: original plant must be brought in to the nursery for inspection. The health of perennial plants 1 gallon or larger is guaranteed for one (1) year (not including damage from frost or acts of nature). A store credit for the value of original purchase will be issued.

We are unable to offer a guarantee on the following: anything smaller than a 1 gallon container, annuals, and vegetables.